Legal
Terms of Service
Effective date: June 29, 2026 · Versa Pro AI, LLC
1. Who We Are and What Versa Does
Versa Pro AI, LLC ("Versa," "we," "us," or "our") operates an AI-powered personal assistant platform accessible at versapro.ai and app.versapro.ai (the "Service"). Versa helps users manage scheduling, communications, research, and other personal productivity tasks through AI-assisted automation, subject to your explicit approval of consequential actions.
2. Acceptance of Terms
By registering for an account, accessing, or using the Service, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction), have the legal capacity to enter into a binding agreement, and agree to these Terms of Service ("Terms") and our Privacy Policy. If you are using the Service on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.
3. AI Services — Important Limitations and Disclaimers
Versa uses artificial intelligence to assist with tasks. You must understand and accept the following limitations before using the Service:
- AI outputs may be inaccurate. Versa's AI assistant can and will make mistakes. Responses, research results, drafted messages, and suggested actions may contain errors, omissions, or outdated information. Always review AI-generated content before acting on it.
- Not professional advice. Nothing Versa produces constitutes legal, medical, financial, investment, tax, or other professional advice. For matters requiring professional judgment, consult a qualified professional.
- You remain responsible. You are solely responsible for reviewing and approving any action Versa proposes, including messages sent on your behalf, calendar changes, bookings, purchases, and any other actions. Approval of an action is your instruction to execute it.
- Research limitations. AI research results may reflect outdated sources, incomplete information, or unverifiable claims. Do not rely on them for consequential decisions without independent verification.
- No guarantees of availability. AI model providers and third-party connectors may be unavailable, degraded, or change their services. Versa does not guarantee continuous availability of any specific AI capability.
4. Account Registration and Security
You must provide accurate, current, and complete information when registering. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at billing@versapro.ai if you suspect unauthorized access to your account. We are not liable for losses caused by unauthorized use of your credentials.
Accounts are personal and non-transferable unless you are using a business account with multiple authorized users. You may not share your account credentials with third parties.
5. Subscriptions, Billing, and Trials
Versa is offered on a subscription basis with the plans described on our pricing page. By starting a subscription, you authorize us to charge your payment method on a recurring basis (monthly) until you cancel.
- Free trial. New accounts may be eligible for a 7-day free trial. At the end of the trial, your subscription automatically converts to a paid plan and you will be charged unless you cancel before the trial ends.
- Automatic renewal. Subscriptions automatically renew at the end of each billing period. You may cancel at any time before your renewal date to avoid the next charge.
- Price changes. We may change subscription prices with at least 30 days' notice to your registered email address. Continued use after the effective date of a price change constitutes acceptance.
- Payment processing. Payments are processed by Stripe, Inc. Your full payment card details are never stored by Versa. By subscribing, you also agree to Stripe's applicable terms of service.
- Taxes. You are responsible for all applicable taxes on your subscription, which may be added to your invoice depending on your location.
6. Cancellation and Refunds
You may cancel your subscription at any time through your account settings or by contacting us at billing@versapro.ai. Cancellation takes effect at the end of your current billing period; you retain access to the Service through that date.
Versa subscriptions are generally non-refundable. We do not provide refunds or credits for partial subscription periods, unused features, or dissatisfaction with AI output quality. Exceptions may be made at our sole discretion where required by applicable law or in cases of significant platform unavailability directly attributable to us. See our Refund Policy for details.
7. Acceptable Use
You agree not to use the Service to:
- Violate any applicable law, regulation, or third-party rights
- Send unsolicited commercial messages (spam), harass, threaten, or abuse any person through Versa's communication features
- Circumvent or disable the approval workflow, safety checks, or policy controls built into the platform
- Attempt to make the AI assistant override platform rules, admin policies, or approval requirements through prompts, context injection, or any other method
- Impersonate any person or entity, or falsely represent your affiliation with any person or organization through AI-generated communications
- Use the Service for any illegal purpose, including but not limited to fraud, identity theft, harassment, stalking, or unauthorized data collection
- Interfere with or disrupt the integrity or performance of the Service, servers, or networks connected to the Service
- Reverse engineer, decompile, or attempt to extract source code from the Service
- Use the Service to generate content that is unlawful, defamatory, obscene, discriminatory, or intended to cause harm
- Make purchases, commitments, or contracts on behalf of others without proper authorization
We reserve the right to suspend or terminate accounts that violate this section, without refund.
8. SMS and Voice Communications (TCPA Consent)
Versa Plus and Pro plans include a dedicated phone number for SMS and voice services. By activating these features, you expressly consent to the following:
- Outbound communications. When you instruct Versa to send an SMS or place a call on your behalf, you confirm you have the legal right to contact the recipient in that manner and that any required consent has been obtained.
- Your responsibilities under TCPA. You are solely responsible for compliance with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and any applicable state or local telemarketing, robocall, or messaging laws. Versa is a tool; you are the sender. We are not responsible for violations arising from your use of communication features.
- Carrier restrictions. Phone numbers are subject to carrier policies, A2P (Application-to-Person) messaging regulations, and applicable law. Numbers may be revoked or restricted by carriers without notice. Versa does not guarantee number availability or deliverability.
- Do Not Call compliance. You must not use Versa's communication features to contact individuals on the National Do Not Call Registry or any applicable state registry for commercial purposes without proper exemption or consent.
- Recording consent. Voice features may record calls for quality, safety, and transcript purposes. You are responsible for obtaining any required consent from call participants under applicable wiretapping and recording laws before enabling call recording.
9. Connected Accounts and Third-Party Services
Versa allows you to connect third-party accounts (such as Google or Microsoft) to enable calendar, email, and productivity features. By connecting an account you:
- Authorize Versa to access the data from those accounts as specified during authorization
- Agree that Versa's access is limited to the permissions you grant and can be revoked by you at any time through your account settings or the third-party provider's settings
- Acknowledge that third-party services have their own terms and privacy policies, and that Versa is not responsible for the availability, accuracy, or conduct of those services
- Accept that write actions to connected accounts (such as creating calendar events or sending emails) require your explicit approval through the Versa approval workflow and are not executed automatically
10. Data and Privacy
Your use of the Service is subject to our Privacy Policy, which is incorporated into these Terms by reference. Key points:
- Your workspace data — conversations, files, connected account tokens, and personal context — is isolated to your account and not shared with other users or used to train AI models
- Payment card details are never stored by Versa; they are handled entirely by Stripe
- You retain ownership of content you create through the Service; Versa has a limited license to process that content solely to provide and improve the Service for you
- We may retain anonymized, aggregated usage statistics that do not identify you individually
11. Intellectual Property
The Service, including its software, design, trademarks, and branding, is owned by Versa Pro AI, LLC and protected by intellectual property laws. You may not copy, reproduce, modify, distribute, or create derivative works from the Service without our written consent.
You retain all rights to the original content you submit to the Service. You grant Versa a limited, non-exclusive license to use, store, process, and display that content solely as necessary to provide the Service to you.
12. Disclaimers of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OR ERROR-FREE OPERATION.
We do not warrant that: (a) the Service will be uninterrupted, timely, secure, or error-free; (b) AI outputs will be accurate, complete, or suitable for any particular purpose; (c) any errors in the Service will be corrected; or (d) the Service will meet your specific requirements or expectations.
Your use of the Service, including any reliance on AI-generated content, is entirely at your own risk.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VERSA PRO AI, LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE.
OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO VERSA IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).
These limitations apply regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise) and even if Versa has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above may not apply to you.
14. Indemnification
You agree to defend, indemnify, and hold harmless Versa Pro AI, LLC, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property or privacy rights; (d) communications you send or cause to be sent through Versa's telephony features, including any TCPA violations; or (e) actions you approve or instructions you provide to the AI assistant.
15. Dispute Resolution — Binding Arbitration and Class Action Waiver
Informal resolution first. Before initiating arbitration or litigation, you agree to contact us at billing@versapro.ai and give us 30 days to resolve the dispute informally.
Binding arbitration. If informal resolution fails, all disputes, claims, or controversies arising out of or relating to these Terms or the Service (except as noted below) will be resolved through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will be conducted in English, and the arbitrator's decision will be final and binding.
Class action waiver. YOU AND VERSA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION.
Exceptions. Either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction. Claims within the jurisdiction of small claims court may be brought there.
Governing law. These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.
16. Termination
You may terminate your account at any time by canceling your subscription and deleting your account from the account settings page. We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or if required by law.
Upon termination: (a) your access to the Service ends; (b) we will retain your data for the period required by our data retention policy and applicable law; (c) outstanding charges remain due; (d) provisions of these Terms that by their nature should survive termination will survive, including Sections 3, 11, 12, 13, 14, and 15.
When a subscription is cancelled, tenant data is scheduled for soft deletion 30 days after the end of the paid period, preserving audit history during that window.
17. Changes to These Terms
We may update these Terms at any time. We will notify you of material changes by email to your registered address or by displaying a prominent notice within the Service at least 14 days before the changes take effect. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you disagree with any changes, you must stop using the Service before the effective date.
18. General Provisions
- Entire agreement. These Terms and our Privacy Policy constitute the entire agreement between you and Versa regarding the Service.
- Severability. If any provision is found unenforceable, it will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force.
- No waiver. Our failure to enforce any right or provision is not a waiver of that right or provision.
- Assignment. You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
- Force majeure. We are not liable for delays or failures caused by circumstances beyond our reasonable control.
19. Contact Us
Questions about these Terms? Contact us at:
- Email: billing@versapro.ai
- Website: versapro.ai
These Terms of Service were last updated on June 29, 2026.